Rock Security Solutions Ltd aim to provide all of our clients with the option to receive the support services they require from one innovative and effective supplier.
Our mission is we believe in not just providing a comprehensive service, but also allowing time to ensure our clients have a clear and succinct understanding of what we are doing and why we are doing it.
Client satisfaction will remain the forefront of our business.
Professional and Personal Integrity
To achieve this mission we must embrace the following values and work ethics within our organisation:
Strive for quality and excellence in everything that we do
Foster a “we can do” culture by working with commitment and enthusiasm
Have a clear view of the high standards expected of us and strive to maintain them
Take personal and team ownership for our work
As the Managing Director, I will ensure those who operate within the business understand this statement and how they contribute to its effective implementation and achievement.
Our new colleagues at management level will strive to provide a personal, professional service to our clients, old and new. Bring the experience of developing new relationships across different industries and continue to be the premier provider of specialist security services.
Rock Security Solutions Ltd aim to provide all of our clients with the option to receive all support services they require from one innovative and effective supplier.
Rock Security Solutions Ltd promotes training and development and emphasises the value of active customer service as a vital tool to both gain competitive advantage and exceed client expectations.
We will continue to adapt to our clients’ evolving needs in the way of obtaining and maintaining new industry specific accreditations to demonstrate our ability and commitment to quality service and value for money.
Ross Merison
Director
05.2023