Last updated: 5th October 2025
Rock Security Solutions (“we”, “us”, or “our”) provides professional security services across the UK, including guarding, mobile patrols, event security, and monitoring solutions.
Company name: Rock Security Solutions
Website: https://rocksecuritysolutions.co.uk/
Correspondence email: info@rocksecuritysolutions.co.uk
Telephone: 02071 238958
Postal address: Tintagel House, 92 Albert Embankment, London, SE1 7TY
We are the data controller responsible for the personal information we collect and process through this website.
We collect personal data in the following ways:
When you complete our contact form or request a quote
When you communicate with us by phone, email, or post
When you apply for a job or submit a CV
When you interact with our website through analytics or contact tools (see Cookie Policy via Complianz)
Depending on how you use our site, we may collect:
Identity information: name, job title, company
Contact details: email address, phone number, and postal address
Business information: details of services requested or provided
Technical data: IP address, browser type, device information, and site usage analytics
Recruitment data: CV details, references, and employment history (for applicants)
We only use your personal data when permitted by law, including:
To respond to your enquiries or service requests
To prepare and deliver quotations or contracts
To provide and manage our services
To comply with legal and regulatory requirements
To manage recruitment and employment processes
To improve our website, communications, and customer experience
We do not sell or share your personal information with third parties for marketing purposes.
We process personal data under one or more of the following legal bases:
Consent: where you have given us permission (e.g. submitting a contact form).
Contract: where processing is necessary to deliver our services or respond to your enquiry.
Legal obligation: where required by law or regulation.
Legitimate interests: for running our business, improving services, and ensuring site security.
We keep personal data only for as long as necessary:
Contact or enquiry data: up to 12 months after last interaction
Client and supplier data: up to 7 years for business and accounting records
Job applications: up to 6 months unless you consent to longer retention
When data is no longer required, it is securely deleted or anonymised.
We use appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or alteration.
All staff handling personal data are trained in data protection and confidentiality.
We may share your data with trusted third parties only where necessary, such as:
IT and web hosting providers (for secure website operation)
Professional advisers (accountants, legal, or compliance support)
Law enforcement or regulatory bodies where required by law
All third parties are bound by confidentiality and data protection obligations consistent with GDPR.
Under UK GDPR, you have the following rights:
Access: to request a copy of your personal data.
Correction: to have inaccurate information corrected.
Erasure: to request deletion of your data where it’s no longer required.
Restriction: to limit how we process your data.
Objection: to processing based on legitimate interests.
Portability: to request data transfer to another provider.
To exercise these rights, please contact us using the details above. We may need to verify your identity before completing your request.
We store and process all personal data within the UK and the European Economic Area (EEA).
If data must be transferred outside the EEA, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.
Our website may include links to third-party sites.
We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The latest version will always be available on this page.
For any questions or to exercise your rights under this policy, please contact:
Company name: Rock Security Solutions
Correspondence email: info@rocksecuritysolutions.co.uk
Telephone: 02071 238958
Postal address: Tintagel House, 92 Albert Embankment, London, SE1 7TY
If you are not satisfied with our response, you may also contact:
Information Commissioner’s Office (ICO)
https://ico.org.uk/
